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American Airlines gift cards can be delivered electronically (virtual gift card) or shipped via FedEx (plastic gift card).
To redeem American Airlines, US Airways, and America West gift cards go to aa.com or call American Airlines reservations at 1 800 433 7300.
The term "gift card" as used in these Terms and Conditions refers to any American Airlines virtual gift card or plastic gift card, US Airways gift card or America West gift card and are subject to the following Terms and Conditions:
Virtual and plastic gift cards are available for purchase in any denomination between $50 and $1,500 on aa.com or by calling 800-677-9555 Monday through Friday from 8am to 5pm (CST).
Virtual gift cards are available for immediate delivery but will not be activated until 72 hours after the time of purchase.
Plastic gift cards will not be activated until payment is verified. Plastic gift cards may be subject to additional shipping fees. Check www.aa.com/giftcards for applicable rates.
American Airlines is not responsible for any virtual or plastic gift cards that are undeliverable or not received due to inaccurate delivery information provided by the purchaser.
Some states require that American Airlines retain purchaser name and address information for up to 5 years.
Gift cards are redeemable
toward the initial electronic ticket purchase of air travel for itineraries sold and
originating in the U.S., Puerto Rico and U.S. Virgin Islands.
Gift cards may only be used for travel on flights marketed by American Airlines, including those operated by American Eagle®, oneworld® airlines, and by other codeshare partners with an American Airlines flight number. For a complete list of American Airlines codeshare partners as well as other codeshare information, visit www.aa.com/codeshare.
Gift cards are redeemable online at www.aa.com or by calling reservations, for which an additional ticketing charge may apply and must be paid separately with a valid credit or debit card. Gift cards cannot be redeemed at airport ticket counters or through travel agents.
Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for other products or services (including upgrades, Admirals Club membership or day passes, in-flight purchases or enhanced seat products) or for any additional fees (including baggage fees, pet fees, unaccompanied minor fees, ticketing fees for transactions processed through reservations, or any taxes, fees or charges payable in connection with AAdvantage® award travel or American Airlines Vacations℠).
If the ticket price is greater than the value of the gift card(s), the difference may be paid only with a valid credit or debit card that has a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the gift card(s), then the unused portion will remain on the gift card until it is decreased to zero, at which time the gift card will be deactivated.
If a ticket is purchased with a gift card but travel is not taken, then the value of the ticket (after any applicable fees or penalties) will be provided in accordance with American Airlines' policy regarding ticket refunds.
Up to eight gift cards may be redeemed in a single transaction or purchase.
Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.
Gift cards do not expire, or lose their value over time.
Gift cards have no monthly or maintenance fees and cannot be reloaded.
Gift cards are not refundable and cannot be returned or redeemed for cash or credit, except where required by law.
Gift cards are not credit, debit or charge cards, and have no implied warranties.
Lost, stolen or damaged gift cards will not be replaced.
Customers may contact American Airlines for questions or help with their gift cards at GiftCards@aa.com. Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555.
Gift cards purchased, advertised for sale or bartered from sources other than American Airlines- licensed vendors may not be valid or may have less redeemable value than promised by an unlicensed vendor. Gift cards may not be resold by any unlicensed vendor or individual under penalty of law; unlawful resale or attempted resale is grounds for seizure and cancellation without compensation.
American Airlines is not responsible for honoring invalid gift cards or values.
Except where prohibited by law, American Airlines reserves the right to refuse, deactivate, cancel, reject or hold for review any gift card mistakenly issued in an incorrect denomination or issued or procured, directly or indirectly, in connection with fraudulent actions or in connection with any violation of these terms and conditions.
You may check your gift card's balance at www.aa.com/giftcards or by calling 1-800-677-9555.
American Airlines gift cards are issued by American Airlines Marketing Services, LLC (AAMS). AAMS reserves the right, and holder or purchaser of a gift card agrees that, AAMS may at any time change the terms and conditions of the gift card program or contract with a third party to administer the gift card program.
American Airlines, AAdvantage, Admirals Club, and American Airlines Vacations are trademarks of American Airlines, Inc.
US Airways and America West are trademarks of US Airways, Inc.
Envoy is a trademark of Envoy Air Inc.
oneworld is a trademark of oneworld Alliance, LLC