American Airlines Gift Cards Terms And Conditions

Purchasing Gift Cards

Gift Cards are available for purchase on or by calling American Airlines at 800-677-9555 in any denomination between $50 and $1,500.

Gift Cards have no value until activated at time of purchase. Note: Gift Cards will not be activated until payment is verified.

Gift Cards are not returnable or redeemable for cash, check or credit, except where required by law.

Shipping fees may apply to plastic Gift Card orders. Check for rates.

Gift Cards are not credit, debit or charge cards, and have no implied warranties.

Some states require American Airlines retain purchaser name and address information for up to 5 years.

An American Airlines Gift Card may not be resold by any unlicensed vendor under penalty of law; unlawful resale or attempted resale is grounds for seizure and cancellation without compensation.

American Airlines is not responsible for Gift Cards that are undeliverable or not received due to inaccurate delivery information, including physical and e-mail addresses. This is the responsibility of the purchaser.

American Airlines is not responsible for the delivery of a Gift Card to a non-existent address.

American Airlines reserves the right to refuse, cancel or hold for review Gift Cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination, or for other violations of Gift Card policies.

Virtual Gift Cards are available for immediate delivery. They will be activated exactly 72 hours after purchase.

Redeeming Gift Cards

Gift cards are redeemable toward the initial electronic ticket purchase of air travel wholly on flights operated by American Airlines and American Eagle® carriers for itineraries sold and originating in the U.S., Puerto Rico and U.S. Virgin Islands. AA Gift Cards are also available for payment of air travel on any oneworld® partner codeshare flights designated in flight listings as AA*, which includes US Airways operated flights. For a complete list of American Airlines codeshare partners as well as other codeshare information, visit They cannot be used for payment of air travel on any other airline. Flights sold or originating outside the U.S., Puerto Rico or U.S. Virgin Islands or operated by other carriers are not eligible.

Gift cards are redeemable online at or by calling American Airlines Reservations. Gift cards cannot be redeemed at airport ticket counters or travel agents. Transactions through American Airlines Reservations are subject to an additional charge which must be paid separately by credit, debit or charge card.

Up to eight Gift Cards may be redeemed in a single transaction or purchase.

If the ticket price is greater than the value of the Gift Card(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the Gift Card(s), the unused portion will remain on the gift card until it is decreased to zero, at which time the Gift Card will be deactivated.

Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club membership enrollments or One-Day Passes; baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantage® award travel; American Airlines Vacations℠ or non-flight products and/or services sold by American Airlines.

Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.


Neither American Airlines nor US Airways Gift Cards have an expiration date nor lose their value over time.

Lost, stolen or damaged Gift Cards will not be replaced.

Customers may contact American Airlines for questions or help with their AA Gift Cards at Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555. Customers may contact US Airways for questions or help with their US Gift Cards by calling 800-428-4322.

Gift Cards purchased from sources other than American Airlines and participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. American Airlines is not responsible for honoring invalid gift cards or values.
American Airlines reserves the right to deactivate or reject any Gift Cards issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.

American Airlines Gift Cards are issued by American Airlines Marketing Services, LLC (AAMS). AAMS reserves the right, and holder or purchaser of a Gift Card agrees that, AAMS may at any time change the terms of the program or contract with a third party to administer the Gift Card program.

American Eagle® service is operated by Envoy Air Inc., which is a wholly owned subsidiary of the parent company American Airlines.

American Airlines, AAdvantage, Admirals Club, American Eagle and American Airlines Vacations are trademarks of American Airlines, Inc.

oneworld is a trademark of oneworld Alliance, LLC